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Frequently Asked Questions

Opening your account

What are your fees and charges?

Here are the answers to some common questions about our fees and charges. Please refer to our rate card for a full list of our rates and charges.

Q. Are there any charges to open an account?

A. No

Q. What about closing my account?

A. We do not charge a closure fee for Nominee accounts, however there is a charge of £25 per line of stock to withdraw or transfer your shares.

There is a charge of £50+VAT to close an ISA, plus the administration fee for the current year. However you do not have to pay any additional fees to withdraw stock.

Q. Are international trades charged the same as UK trades?

A. TD Waterhouse fees and charges are detailed in our rate card. The same commission is charged both UK and International trades. International Commissions are charged in your chose settlement currency and multiplied by the conversion rate (if applicable), subject to the minimum and maximum charges shown in our rate card for UK trades.

Q. What are your charges for currency conversions?

A. We do not charge a commission, however we apply a spread of up to +/- 1.75% at the time of execution. The rate we give you will include the spread, based on the value of the transaction.

Q. Do you have an administration fee?

A. We do not charge an administration fee for active Nominee Accounts.

By active we mean that you either have a minimum of £5,000 in the account (a combination of cash and/or stock) or you have traded at least once in the last calendar quarter. Accounts that do not meet this criteria are charged a quarterly fee of £10+VAT. ISAs are free of administration fees if the plan has a value of £3600 or more. Plans below this amount are subject to an annual fee of £30+VAT.

Q. I have a certificate at home, how much will it cost me to sell it through your service?

A. We charge commission at our standard rate (see our rate card) plus an additional £25. Alternatively you can send us your certificates to deposit into your account and sell at our standard rates.

Q. I trade regularly, can you offer me a reduced commission?

A. If you trade 10 times or more per quarter, you will qualify for our Frequent Trader rates the following month. For full details please see our rate card.

 

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