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Frequently Asked Questions

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Here is a list of our Top 10 frequently asked questions.

  1. How do I complete a W-8BEN form?
  2. Which stocks can I hold in my ISA?
  3. What are your fees and charges?
  4. Can I use my iPhone, Blackberry or other mobile phone to access your website?
  5. What is the settlement period?
  6. When will you send my Consolidated Tax Certificate?
  7. If I open an account how soon can I trade?
  8. How do I close my Trading Account?
  9. I have just placed a limit/stop loss order, what happens next?
  10. Why is the account management fee charged?

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Trading Demo

Take a tour of our online service with our Trading Demo.

Glossary

A comprehensive A-Z glossary of share dealing and investment terms.